Legal & Policies

1. Acceptance of Terms

By accessing and using the Prestige Estates website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You must be at least 18 years of age to use this website. Accessing the site constitutes acceptance of all terms. We use cookies to enhance your experience; continued use indicates your consent.

2. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, photographs, audio clips, and software, is the property of Prestige Estates or its content suppliers and is protected by United States and international copyright laws.

Content may not be copied, reproduced, distributed, or redistributed for commercial purposes without our express written permission. You may download or print content for personal, non-commercial use only.

3. Acceptable Use

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the site. Prohibited activities include:

• Attempting to gain unauthorized access to any portion of the website
• Distributing viruses, malware, or other harmful software
• Using automated systems to collect data without written consent
• Interfering with or disrupting the website's functionality
• Scraping or harvesting content for commercial purposes

4. Restricted Access

Certain areas of this website, including tenant portals and leasing platforms, may be restricted to authorized users only. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. User Content

Any materials you submit through this website (such as application information, maintenance requests, or inquiries) may be used by Prestige Estates for the purpose of processing your requests and communicating with you. By submitting content, you grant us the rights necessary to use such submissions for property management purposes.

6. Limitation of Liability

Prestige Estates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this website or our services. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

1. Information We Collect

Personal Information: We may collect personal identification information including your name, email address, phone number, mailing address, and rental application details when you voluntarily submit this information to us.

Non-Personal Information: We automatically collect certain non-personal data when you visit our website, including browser type, device information, IP address, and technical connection data.

2. How We Use Your Information

We use the information we collect to:

• Process rental applications and inquiries
• Respond to your questions and requests
• Improve our customer service and response times
• Enhance our website functionality and user experience
• Communicate leasing updates, community news, and company policies
• Maintain and manage tenant relationships

3. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You may adjust your browser settings to refuse cookies, though this may limit some website functionality.

4. Information Sharing

We do not sell, trade, or rent your personal identification information to third parties.

We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications

7. Policy Updates

Prestige Estates reserves the right to update this Privacy Policy at any time. We will notify users of significant changes by posting the new policy on this page. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Prestige Estates is an Equal Housing Opportunity provider.

We are committed to compliance with all federal, state, and local fair housing laws. We do not discriminate against any person because of race, color, religion, sex, handicap, familial status, national origin, or any other protected class under applicable fair housing laws.

All residents and applicants are treated equally in all aspects of housing, including:

• Rental applications and screening
• Lease terms and conditions
• Access to amenities and services
• Maintenance and repairs
• Community policies and rules

If you believe you have experienced discrimination, you may file a complaint with the U.S. Department of Housing and Urban Development (HUD) at www.hud.gov/fairhousing or by calling 1-800-669-9777.

Prestige Estates is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment

We are continually improving the user experience for everyone and applying relevant accessibility standards. Our efforts include:

• Providing text alternatives for non-text content
• Ensuring content is navigable via keyboard
• Using sufficient color contrast ratios
• Providing clear and consistent navigation
• Making forms accessible with proper labels

Need Assistance?

If you experience any difficulty accessing any part of our website, please contact us. We welcome your feedback and will work to address your concerns.